Returns & Exchanges
At Kismet by Milka, we want you to cherish your fine jewelry pieces forever; however, if you are not completely satisfied, we offer a 14-day return window for eligible items in their original, unworn condition.
Initiate Your Request
Contact our concierge team at support@kismetbymilka.com with your order number and reason for return to receive an official Return Authorization.
Secure Packaging
Place the jewelry in its original designer box and velvet pouch, ensuring all certificates of authenticity and tags are included to prevent damage during transit.
Ship Your Return
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, ensuring the package is scanned for tracking.
Inspection and Refund
Once our artisans verify the condition of the piece, your refund will be processed to the original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing